This course will help you build a holistic understanding of business analysis knowledge areas, learn all the techniques from the BABOK Guide, and form an opinion on what good business analysis looks like.
The knowledge gained in the course will help you prepare for a much sought for certification - Certified Business Analysis Professional™ (CBAP®). You will get the theory and practical skills to apply business analysis in a variety of contexts. Business analysis offers a variety of skills that can be easily transferable - you will benefit from them as a project manager, a change manager, an operations specialist, an architect or a strategist.
As a bonus, you will get CBAP® sample exam questions with detailed explanations of the answers to test your knowledge before going for a real exam.
This course is designed for aspiring and experienced business analysts, those preparing for the IIBA CBAP® exam, and professionals like project managers, UX designers, and change managers. It’s also valuable for line managers and business analysis practice leaders.
Having some previous business analysis experience will help (and is a must for taking the certification exam) but is not required to start the course.
Explore a structured set of chapters designed to build your skills step by step, with practical examples and hands-on applications.

We offer flexible payment options to make learning accessible for everyone. With our Pay-As-You-Go plan, you can pay for each course individually. Alternatively, our Subscription-Based plan provides you with unlimited access to all courses for a monthly or yearly fee.
Yes, we do offer a certification upon completion of our course to showcase your newly acquired skills and expertise.
Igor Arkhipov
No, we don't offer any free courses, but we do offer 5-day trial only on our subscriptions-based plans.
Our course is designed with three levels to cater to your learning needs - Core, Intermediate, and Advanced. You can choose the level that best suits your knowledge and skillset to enhance your learning experience.
We accept various payment methods such as major credit cards, PayPal, wire transfer, and company purchase orders. For more information related to payments contact customer support.
Yes, we do offer a 100% refund guarantee for our courses within a specified time frame. If you are not satisfied with the course, contact our customer support team to request a refund with your order details. Some restrictions may apply.
Segment 00: Welcome to the course
Segment 01: Overview
Segment 02: Technique Glossary
Segment 03: Plan business analysis approach part 1
Segment 04: Plan business analysis approach part 2
Segment 05: Plan stakeholder engagement
Segment 06: Quiz - Business analysis planning
Segment 07: Technique stakeholder list map or personas part 1
Segment 08: Technique stakeholder list map or personas part 2
Segment 09: Technique stakeholder list map or personas part 3
Segment 10: Technique stakeholder list map or personas part 4
Segment 11: Technique stakeholder list map or personas part 5
Segment 12: Technique Organisational modelling
Segment 13: Plan business analysis information management
Segment 14: Identify BA performance improvements part 1
Segment 15: Identify BA performance improvements part 2
Segment 16: Technique observation part 1
Segment 17: Technique observation part 2
Segment 1: Reading - Reflection: Business analyst planning
Segment 19: Reading- Business analyst health check questions
Segment 20: Quiz - Business analysis planning and monitoring